Password and User Name Retrieval Help
Things to try first...
Remember that your User Name and Password are both
Do NOT cut and paste your User Name or Password as it often introduces extra spaces after the pasted text, which causes the login to fail.
your User Name and Password.
Steps to recover your User Name and/or Password
- 1. Select your HORIZONTM Service from the drop-down list below
- 2. Enter EITHER one of the E-mail addresses or the User Name on your account
- 3. Click the Continue button
- 4. Answer the Secret Question and click the Continue button.
Need Help Understanding Your Options?